Terms & Conditions

Last Updated: July 16, 2025

Welcome to Missing My Best Friend. These Terms & Conditions ("Terms") explain the rules for using our website, community platform, and related services ("Services"). By using our Services, you agree to these Terms. If you do not agree, please do not use the Services.

1. Who Can Join

Our community is for individuals aged 18 and older.

2. Our Community Values

We are committed to maintaining a safe, supportive, and respectful environment. You agree to:

  • Be kind and compassionate

  • Avoid harassment, bullying, or hateful language

  • Respect the privacy of others—what’s shared in the community stays in the community

  • Provide content warnings for sensitive or emotionally intense stories

  • Avoid graphic details and do not post photos of deceased pets

  • Honor others’ grief with empathy

We may remove accounts that violate these guidelines.

3. Membership & Payment

We offer paid monthly and annual memberships. By subscribing, you agree to:

  • Recurring billing based on your plan

  • Cancel at least 24 hours before your renewal date to avoid future charges

  • Understand that refunds are not guaranteed and are reviewed on a case-by-case basis

4. Our Content

All materials on Missing My Best Friend (videos, articles, graphics, etc.) are our property or licensed to us. Please do not copy, distribute, or use them without written permission.

5. Your Content

You own the content you share (posts, comments, media). By sharing it, you give us permission to use it within the community or in related promotions. We will never sell your content.

6. Privacy

We care about your privacy. Please review our Privacy Policy to learn how your information is collected and used.

7. Affiliate Links

Some links may be affiliate links. This means we may earn a commission if you choose to buy through them—at no extra cost to you. We only share products or services we truly believe in.

8. Communication

By using our Services, you agree to receive communications from us electronically (email or platform messages).

9. Limitation of Liability

We are not liable for:

  • How you use or interpret the content

  • The actions of other users

  • Any loss or damage resulting from your use of the Services

10. Dispute Resolution

If a dispute arises, we ask that we first try mediation. If needed, binding arbitration will be used instead of court. See our full policy for more details.

11. Termination

We may suspend or remove your access at any time for violating these Terms or at our discretion.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our Services means you accept the changes.

13. Governing Law

These Terms are governed by the laws of San Diego County, California.

Thank You

We are honored to support you in your grief journey and appreciate you being part of this community.